Last updated 13 November 2026
Your account
We store your name, email address and a hashed password. Your name and email are never shown on public pages. Moderators can see them to review reports.
Reports you submit
The phone numbers, pages, names, story, amount and date you submit are published after a moderator approves them, without your name. Evidence files are stored privately and only you and moderators can open them.
Star reviews
Star reviews are published straight away and show your first name and the first letter of your last name (for example "Rahim K."), plus how many reviews you have written. Fraud reports and protests never show your name.
Identity verification (KYC)
If you choose to verify your identity, you send us a photo of an official ID document (NID, passport, driving licence or birth certificate), a selfie holding it, your name and date of birth as written on it, and optionally your address. Only our moderators can see them; they are never published or shared with businesses. Your document number is stored encrypted. Publicly, we only show an "ID verified" badge. The photos are deleted automatically a set time after the decision, and you can ask us to delete them sooner.
Responses and messages
Responses posted on a listing are published after moderation, without your name. Contact form messages are only read by our team.
Usage data
To understand how the site is used and to stop abuse, we record which public pages are visited and when, how you arrived (for example a search engine, a social network, a link on another site, or a typed address), your browser, operating system and device type, and your IP address. From the IP address we work out an approximate location (country, region, city) and your internet provider, using an IP location service that receives the IP address for this purpose. This is never your street address. A random cookie (frauder_vid) tells repeat visits apart. We delete this data automatically after a few months, and we record nothing if your browser sends Do Not Track or Global Privacy Control.
Advertising
Some pages may show ads from Google AdSense, which can use cookies to show relevant ads. You can manage ad personalisation in your Google account settings.
Removal requests
To ask for your account, a report you wrote, or information about you to be removed, contact us.